Works / MARA · Tickets Reporter

The Morning Report That Tells the Team What to Tackle First

Every weekday morning, before the team logs on, MARA posts one brief to their Slack: a warm hello, today's events and who's out, then the tasks that need attention — overdue, gone stale, or with no owner — each tagged to its owner. Nothing rots unseen.

Client: Marketing Team · Role: Automation Engineer · Year: 2026 · Stack: n8n · Slack · Asana

The story

The before: Every morning, someone scanned the board for what was overdue or slipping, checked the calendar and who was out, and posted a heads-up — or nobody did, and work quietly rotted when the team was busiest.

The turn: So MARA takes the morning. It posts one brief: today's events and who's around, then what's urgent — each task tagged to its owner.

How it works

  1. Rank the Board: MARA reads every ticket and ranks what needs attention: overdue, stale (no progress in a week), due today, or unowned. Priority sets the order, nothing else.
  2. Read the Day: It pulls today's calendar — events, holidays, and who's on leave — so the team won't ping someone who's out. Context beside the list, not a re-sort.
  3. A Fitting Hello: A warm one-line hello that reads the day — the events and what's on the board — and never repeats, so a 6am post sounds like a teammate.
  4. Post the Brief: One message lands in the channel: the hello, today's context, then the ranked priorities, each urgent one tagged to its owner, with buttons to act.

The tempting build lets the AI summarize the tasks — then one made-up due date and the team stops trusting it. So the AI writes only the greeting; every fact under it — overdue, stale, who owns it — comes straight from the board.

What changed

what do I tackle first today? is anything overdue about to bite us? what's on the calendar today?

The numbers: 5 mornings a week — the morning scan, done before you log on.

Fair questions

does it know when someone's out?

Yes — it shows today's events, any holiday, and who's on leave beside the list. That's context; priority is set by the work, not the calendar. (from the build)

do we still get a task blast on a holiday?

No — on a recognized holiday it posts a short "team's out, I've got the tickets" note instead of a report nobody will action. (from the build)

won't a morning bot feel robotic?

Its hello never repeats day to day, so the brief stays warm. The honest catch: it runs weekday mornings, so weekend work shows up Monday.

The reel continues

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